Using your client portal
Signing in
Choose Sign in on the portal’s home page and enter the email address Family First Firm invited. We’ll email you a one-time code; enter it to finish. If the code doesn’t arrive within a few minutes, check your spam or junk folder.

Your matters
My matters lists every matter you’re connected to. Open one to see where it stands, what we’re working on now, and anything we need from you.

Sending documents
On a matter’s page, choose your documents and select Send documents. We accept PDF, JPG, PNG, HEIC and Word (.docx) files up to 25 MB each. For photos of paper documents, lay the page flat in good light. Please don’t send passwords or account PINs through the portal.

Appointments
Upcoming appointments for the next 90 days appear on My matters and on each matter’s page. To reschedule, please call us.

Shared or public computer?
Select Sign out when you’re done. Closing the browser tab also ends your portal session on that computer.

Need help?
Call us at (407) 863-0000.

Your privacy
The portal shows you information about your own matters only, straight from our case management system; this website doesn’t store it. Documents you send go directly into your matter’s file, and the temporary upload copy is deleted once it’s filed. The portal uses only what’s needed to keep you signed in and no advertising or tracking cookies. Read the firm’s full privacy policy at familyfirstfirm.com/privacy-policy.